Our Vision - T.R.U.S.T
T - Our staff will be thoughtful in all aspects of care putting your needs first
R - We will respect your choices and never force our opinions upon you, we will allow you to be an individual
U - We will understand that you might need extra support at particular times and we will be there for you when you need us most
S - We will be sensitive to your feelings and beliefs and make sure you can express them freely
T - Together we will ensure that our staff will be trained to be the best and to deliver on these commitments to you
We will encourage you to be independent but we will support you fully when you need help.
You have the freedom to come and go as you please, if you need help then just ask, if you want to go to the shops or walk around the garden, we are here to help you.
Invite your family and friends if you wish, this is your home and they are always welcome.
Go to bed and get up when you wish, you choose how you spend your time.
You will find that everyone is patient, kind, caring and eager to help you, whatever you want to do.
A Home for Life
At Riverside Nursing Home, we focus on you as an individual and work with you, and your friends and family and other professionals, to make the transition into nursing care as easy as possible.
We gather as much information as we can about your personality, your likes, dislikes, experiences and influences as we believe that this information will help us to better understand you, the care that you need and how we can build a trusting and caring relationship with you and your loved ones.
Our nurses are here 24 hours a day, 7 days a week ensuring you receive the care you need without having to wait for visits or rely on community nurses to attend the home.